- PII
- S268667300000619-0-1
- DOI
- 10.7868/S0000619-0-1
- Publication type
- Article
- Status
- Published
- Authors
- Volume/ Edition
- Volume / Issue 10 (502)
- Pages
- 97-113
- Abstract
- Philip Crosby, one of the most prominent quality gurus, was an originator of Zero Defects program, start and development of the program which is presented in the article along side with main points of Crosby's quality philosophy.
- Keywords
- PHILIP CROSBY, "ZERO DEFECTS" PROGRAM, SARATOV'S SYSTEM OF DEFECT-FREE WORK, QUALITY IMPROVEMENT PROGRAM, QUALITY - CONFORMANCE TO REQUIREMENTS, PRICE OF NONCONFORMANCE
- Date of publication
- 01.10.2011
- Year of publication
- 2011
- Number of purchasers
- 1
- Views
- 997